Returns & Exchanges

At Zornher, we stand behind the quality of our electronics with a 30-day hassle-free return policy to ensure your complete satisfaction. If your device is not performing as expected, we are committed to making it right through a swift exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Device

  Securely pack the electronics in their original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship to Zornher

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for your records.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition at our warehouse, your refund or exchange will be processed within 3-5 business days to your original payment method.